The 3H Journey
ARRIVE → HOPE → HEAL → HOME → ISHI
Five stages from arrival to independence.
01
ARRIVE
Returnee enters programme.
Registration
Identity verification
Consent
Initial risk assessment
02
HOPE
Believe again.
Welcome
Needs assessment
Case manager assignment
Immediate needs
Reintegration planning
Family contact
03
HEAL
Become whole again.
Dental assessment
Mental wellbeing support
Medical referral
Counselling
Confidence rebuilding
04
HOME
Belong again.
Family reintegration
Skills profile
Training
Employment
Business support
Community integration
05
ISHI
Live again.
Desired outcomes:
Healthier
Confident
Connected
Employed or self-employed
Stable
Independent
Contributing